Return Policy

Purchased items may be returned for refund to the original credit card, within 30 days of purchase, according to the following terms and conditions:

  • Order discrepancies must be reported within 14 days of receipt of merchandise. SunMED will pay return shipping charges for any return or exchange due to SunMED error, otherwise the return shipping charges are the customers responsibility.
  • Breast pumps cannot be returned if the sealed package has been opened. If a device is returned for credit and upon inspection the seal has been broken or opened, no credit will be issued.
  • All returns must receive Return Authorization Number in advance from SunMED Medical. Contact your representative via 855-477-4520 or to obtain a Return Authorization Number.
  • At that time, we will provide instructions on how to return the item(s) to us. Refunds will be processed after the return is received and refund will be made to the original form of payment (check or credit card). Credit card refunds can take up to 2 billing cycles to show on your statement.
  • Orders can be cancelled at no charge prior to shipping. If you wish to cancel an order that has shipped it will be your responsibility to pay return shipping and the return process must be followed.

About SunMED

SunMED Medical Solutions is a national provider of specialty medical equipment and enhanced clinical support for the treatment of patients of all ages and conditions. We provide the most clinically superior brands and sought-after models of each product we carry.

SunMED was founded in 2002. Located in Marlton, New Jersey (in the Philadelphia area), our over 150 employees serve patients nationwide. We are a Medicare provider, hold over 200 insurance company contracts, multiple workers compensation contracts and we are a Medicaid provider in 20 states.

SunMED Medical Solutions
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