We are required by the Healthcare Insurance Protection and Portability Act (HIPAA) to protect the privacy of your medical information and to provide you with this notice describing how medical information about you may be used and disclosed, and how you can access this information. We use your health information for treatment, to obtain payment for treatment, for administrative purposes and to evaluate the quality of the care that you receive. We may be required or permitted by certain laws to use and disclose your protected health information without your consent for other purposes, such as public health oversight, legal proceedings or national security matters. As our patient, you have important rights relating to inspecting and copying your medical information that we maintain, amending or correcting that information, obtaining an accounting of our disclosures of your medical information, requesting that we communicate with you confidentially, requesting that we restrict certain uses and disclosures of your health information and complaining if you think your rights have been violated. We have a detailed Notice of Privacy Practices which full explains your rights and our obligations under the law. We may revise our Notice from time to time and will provide you with the most current version. If you would like a copy, please call our privacy officer at 800-714-7434.
If you believe that your privacy rights have been violated, you may complain to SunMED or to the Secretary of the U.S. Department of Health and Human Services. There will be no retaliation against you for filing a complaint. The complaint should be filed in writing, and should state the specific incident(s) in terms of subject, date and other relevant matters. A complaint to the Secretary must be filed in writing within 180 days of when the act or omission complained of occurred, and must describe the acts or omissions believed to be in violation of applicable requirements. For further information regarding filing a complaint, contact our organization at 800-714-7434 or CMS at 1-800-MEDICARE.
A support team member is standing by and she will walk you through everything you need to do to get the most out of the Wellcare for Women portal. Just call our toll-free number at 855-477-4520